Right from its inception, Secure Call Management which is better known as a Bob Klayman Group Company to American businessmen started offering wide spread call center related services backed by great schemes. This made major corporate business houses to small manufacturers avail the benefits of expert telemarketing services apart from services toward customer relation building, accessing potential marketing areas and so on. According to the leading competitor companies of Secure Call Management that led by a huge personality like Bob, the major plus point of SCM group is its introduction of highly advanced proprietary technology in Call Center Business Industry.
Unsurprisingly, this was the whole idea of Bob Klayman when he planned to introduce his specialist call center service point in 1990. Before announcing his project, Klayman studied the market for a substantial period of time, met many corporate CEO’s as well as consultants and subsequently made the blueprint of his enterprise. This is quite expected from an extremely knowledgeable business personality like Bob, who has immense background as a striving marketing expert. Whereas all call center service providing companies in the United States are inclined to bring overseas labors and techniques, with his ‘forward-looking’ mind, Bob Klayman decided to bring in better-quality proprietary communication system marketing ideas in the industry.
With his insight, he realized that for such a prospective business area, the most significant thing is to think of indigenous technology instead of depending upon the overseas labors or technologies. He understood well that with home-grown resources, he can enjoy a wider room than anyone who are outsourcing techs out of the country. No wonder, as this has given Bob the immense scope to introduce vast range of customer services, his group SCM has been in the position to offer its clients exclusive schemes like OEM, Custom made telemarketing services or even hiring of SCM platform for product promotions. Importantly, quite a good number of high profile clients are in this list of clientele.
According to Bob that since the market has unending growth possibility; staying competitive in the market should be the foremost lookout for a person in this business. And this needs, equipping the company with wide range of services, boosting workforce excellence and offering customers with best possible prices. Thankfully, Bob has one again established why he is the ‘superlative’. In the beginning, the success of his new endeavor was bit foggy to many US businessmen while the major part of the industry, aware of Bob’s earlier footings in American market were sure about his project success.
None can forget the way Bob Klayman most successfully and effectively boosted the product GINSU KNIFE as a brand in domestic market; still today a brand product in home segment. Bob’s another major contribution for the American business persons has been his pioneering commercial ad ideas. In ’80 his innovative sales promotional ads like video based ads, commercial clips and commercial trailer etc made him prominent in the market. In the same way, he has been successful to come with his new project Secure Call Management, which tends to have the largest client list in American call center market.