Conflicts are a very common part of daily life. Conflicts can occur over many different things. Basically, a conflict arises due to a difference of opinion. If you think that something should be done in a particular way while somebody else opposes the view, it can be said that the two parties are locked in a conflict. While most common conflicts are easy to resolve, there are certain others that require mediation through a third party. In fact, there are proper consulting agencies that specialise in conflict management.
If you randomly go through the newspapers, you might come across hundreds of news articles that talk about conflicts. People may oppose government proposals, businesses might be locked in conflicts with each other, and there might be deadlocks around different policies. Conflict management consulting is essential for a wide range of businesses. Here are just some of the many different ways through which conflicts can be mitigated.
Community conflicts can actually have a pretty detrimental effect on the progress of a particular region. One of the most common examples of community conflict is when a government proposes a new policy that isn’t in line with the interests of a particular organisation or community. In order to curb the problem, the community might stage protests and use different channels to highlight their displeasure.
One of the key essentials of conflict management is to provide a platform for both parties to state their points. Finding middle ground is imperative; otherwise, one party might think that they have been a victim of nepotism of some sort. Therefore, community conflicts are ideally resolved through debates and progressive presentations. It’s obvious that neither party would be in favour of the points proposed by the other. Therefore, finding a viable middle ground that satisfies both parties is very important.
Business conflicts can be divided into two phases: internal and external. An example of an internal conflict would be when the board of a company proposes a new policy that the workers aren’t in favour of. They may stage strikes or protests in order to voice their displeasure of and opposition to the policy.
On the other hand, external conflicts are slightly different. If a government increases a tax or introduces some new policy that isn’t in favour of the business’s interests, they may have a conflict. The main job of a conflict management agency is to make sure that both parties agree to a favourable outcome.
Neither party should be forced into submission; the main aim is to decide on what’s right for both. This is often achieved through expert negotiators and mediators who talk to both parties. If the conflict cannot be resolved out of court (also known as arbitration) and if the matter escalates, the parties may decide to file in the court of law. The verdict given by the courts is final and must be followed by all parties involved. These are just some of the main things that you should know about conflict management.